Customer Testimonials
I ordered a new 2024 Jeep from Jon Bryant a sales manager at Crowley. Jon and the Crowley staff were fantastic to deal with throughout the entire process. I was given the best price, beating all other area dealerships which made the single 1 hour drive for me well worth it. The entire transaction was done remotely and I only needed to show up once to pickup the vehicle. Jon always responded to any emails/call immediately and kept me informed along the way on order status. On the day picking up the vehicle Al Bryant went for a test drive with ...
Donny was terrific and met our every need! Everything he said he would do and he delivered The finance person Phil was also outstanding.
Customer Service was amazing. 1000% better than the dealer I bought the car from. Wish I bought the car from Crowley in the first place.
The staff at the service center are great . All staff deliver on Professionalism , customer service driven and are kind. Thank you
Everyone was great. Mark had ever answer for me. Truck was very clean too. Thank you
Excellent dealership
Very impressed with the team approach to customer sales and service at Crowley Jeep. From first test drive to delivery I was helped by no fewer than five product specialists/sales mgrs., each of whom treated me as their customer alone. The process was seamless and exceeded my expectations. Absolutely enjoy the new Grand Cherokee 4xe too! What a great car! This is my fourth purchase experience with a Crowley dealership and the best so far! I would recommend Crowley CDJR w/o reservation.
Great. Mark was amazing
Crowley was the complete opposite of your typical car dealer. They were friendly, courteous, and helpful They went out of their way to find the exact car we were looking for
We went in to test drive a Durango and we were very lucky to work with Bill Wenzel. My lease on my current car doesn’t end for months but Bill still gave us all his attention and was very helpful. We walked in unsure about the car and where we would buy it but after our visit with Bill we know that we are 100% going through him and Crowley for our Durango. The finance manager Donny was also very upfront and honest. Highly recommend and can’t wait to see them in a few months!
friendly, helpful, answered all questions.
Mark & Andy walked us through purchase of hybrid Jeep, and made the buying experience easy. No pressure. Would buy from them again.
Overall the experience of negotiating and coming to an agreement for my new certified used car went well. On the other hand, I had an appointment to pick up my vehicle and I was advised on the day I was to pick up the car that no-one would be there to do the paperwork and was asked come in earlier they next day or some other time during the week. I work , so no it is not easy to come in earlier and I wanted my car. I had to re-arrange MY schedule to come during my lunch break the ...
Try we’re on time for the appointment Work was done in a timely fashion. Car came back clean as it went in
Great buying experience. Great people. Glad I went to Crowley to purchase my Jeep. Definitely recommend!
Crowley was incredibly helpful and patient with me during my experience. All of my questions were answered promptly, and I appreciate that at no point did I feel pressure from the sales team. I felt comfortable working with each member of the team, and it was definitely the fastest pickup/leasing experience I’ve ever had. I would definitely recommend Jon and the rest of his team.
I was dreading the entire car shopping experience but I could not believe how easily everyone at Crowley made this for my husband and I. Ted, Adam and Phil were all so helpful and made our purchase so easy. I could not be happier with the service they provided.
Top Dealership here in Connecticut. Fast response to my online inquiry, so easy to set up an appointment to see the RAM Truck in person. Very Low pressure sales staff who are interested in me the buyer and how to accommodate to my needs. Truck was ready in a day and fast painless process with the finance department. All the cool features were explained fully at delivery. Best of all a Full Tank of Gas! Very rare these days with other dealers. Highly recommend to my family and friends. Please give them a try!
This was the first factory order of the 7 new vehicles I owned and Gene and Ted from Crowley made it fast, easy and I got exactly what I wanted.
They provide repair and service feedback and perform work in a timely manner. Easy service visit.
Hassle free, knowledgeable sales person. I have shopped other dealers, Crowley staff beats by far.
An honest, professional and seamless process. I got just what I wanted, and everyone I dealt with was wonderful!
Was a great and easy buying experience. No games, no xx, straight forward nothing hidden from the start. Great relatable and underwing sales and management staff! We will definitely be back for our future vehicle purchases.
Friendly service. Available to answer questions and patient. No pressure. Explained everything clearly. Would recommend. Special thanks to Ted and James.
Friendly service & clean waiting room & bathroom as you wait for your vehicle to get serviced. Slightly higher $$ pricing than a "Mom & Pop" (privately owned) service station not associated with a dealership. But they do fine work with explanations about what needs to be done on your vehicle.
Always great service at Crowley. Staff is fast and kind.
In an industry that must interact with a potentially difficult public, the crew at Crowley CJDR are always friendly, welcoming, and professional. I will certainly come back.
You are the best dealership you have the best group to take care of the costumer thank for everything you make to me
I received outstanding service from scheduling the appointment to picking up my vehicle. All departments including the mechanic who worked on my vehicle, was professional and had taken the time to call me regarding the inspection and recall. The appointment was completed very timely as well. My overall experience with the Crowley Team from purchasing vehicles throughout the years and receiving service, has always been professional, prompt and stress free!
Excellent service always
I had a great experience. Everyone was nice. Helped me with everything I needed. I will be coming back again.
I have been with this dealer for years and they have always been professional. Service department is always friendly and attentive. Wait time for an oil change is approximately 30 minutes.
I resonantly had my Ram 2500 repaired at Crowley Auto body from the moment that I first when in to get my estimate till the day that I picked up my vehicle the staff was very professional and very accommodating especially James Driscoll who was the gentlemen who handled my claim. He was very informative from the beginning on how the processed worked he also kept me informed and any questions that I had he would respond quickly. I would highley recommend Crowley Auto body for all you repair needs.
Had a very attentive and personable staff member show me a car and after a week they still remembered me and the exact car I wanted. They gave us a great price and the experience at the dealership that people mostly dread was very enjoyable. Crowley was awesome!
Professional, fast, accommodating, would recommend to a friend! Needed a new car, and they helped
I have been with this dealer since its beginning about 50 years ago and have purchased all my cars, SUVs and Dodge trucks when they took over that brand in the late 1990s. I even use their RV Center for my truck and trailer needs. They have never failed me and do their best to accommodate my schedule. Pricing is reasonable and the quality of workmanship is as expected. Over a million miles and forty new vehicles have passed through their doors with no change in site.
Being almost 1,400 miles from home and experiencing a serious mechanical malfunction that affects the drivability of your vehicle can be very stressful to say the least. Crowley Chrysler really stepped up to the plate. They located the needed parts quickly. Had them shipped priority service and installed them within a total of 5 days. This allowed me to return home as planned. Many kudos to Mark Antonelli and the entire team at Crowley for a job well done. I just wish I could rate them an eleven.
They were very quick and accommodating and I'm very happy with my purchase. I would have liked to know about the optional additions to the warranty before I was actually signing the paperwork so I could have factored it into my monthly payments. That's my only criticism but it didn't affect me enough to feel like I should take a star away for it, but that could definitely be improved. Overall, everyone was very friendly and I felt like I was taken care of.
Excellent work and customer service. They kept me informed on progress and completed the job when promised. A+!
Always friendly and courteous. The wait time was great—oil change and tire rotation in about 30 min.
Went at lunch for an oil change and tire rotation. The service was completed in 35 min.
Had a great experience with Crowley, especially working with Jon Bryant and Jimmy Ghezzi. I've always hated the car buying process, but these guys made it so easy and I can't recommend them highly enough!
From start to finish Ted made this process very smooth. I was not left guessing on anything. Very communitive and helpful. Being a female going into a dealership alone, I did not feel uncomfortable at all! I would definitely recommend this dealership to anyone. Definitely ask for Ted! One of the best salesmen out there.
I purchased my first car - a brand new 1952 Plymouth Belvedere from what was then Seleman's that was later purchased by Ken Crowley. I have purchased countless cars from Seleman's and Crowley's and have always been more than satisfied. The recent service to my Chrysler Town & Country was exemplary as always.
Sales department was excellent, no pressure. Was able to work with me to get the best possible deal. Highly recommend them.
Very responsive and accommodating! Easy to make the appointment. Once I arrived I was warmly greeted by the advisor. Got a ride back to work and they picked me up when my vehicle was ready.
Great customer service
Got a new car and everyone was great. Very knowledgeable and helpful staff. A pleasure to deal with.
Excellent service. Trustworthy. I keep going back.
Went for an oil change and tire rotation. The advisor Ann Marold was terrific. I don’t know her personally, She went out of her way to ensure all of my requests were taken care of and pointed out some things to me that needed consideration and that were unsafe. Highly recommend Crowley Jeep for service. Highly appreciate Ann Marold…
Great sales and service from the entire team. Very trustworthy!
Ted was a fantastic professional. Very straightforward and patient walking me through all the details. He was not aggressive and took his time to make sure I was comfortable and confident in my purchase. Chris took me on the test drive and took the time to introduce me to the vehicle. He seemed very knowledgeable and patient. I am thrilled with my purchase and dealing with these two guys.
All of the Crowley employees treated us with respect. They care about their customers like their own family. They made the car buying process easy and stress free. We will definitely buy another vehicle from them when that time comes. They are amazing!
Great service!! Always greeted with a smile and I always feel appreciated. Highly recommend this dealership!!
I recently had some autobody work done at Crowley. My car looked like new when I went to pick it up! This was an out-of-pocket repair for me and their price was very reasonable. We did have a little problem with the car not being ready on time and they remedied the situation with a discount on the price and a free future detailing coupon. I would recommend them to a friend and would revisit if I need any other autobody work.
They kept my appointment as promised and took extra days to be very thorough. The lost days with my Jeep was inconvenient, but I wanted them to be very complete. The cost was lower than expected and they contacted Corporate to be sure they had done everything possible. Impressed
One of the best and easiest car deals I ever had.Ted and his staff were great. Did a great job going over the car with my wife.
I have been dealing with Crowley for over 3 years now and have always had a great experience with all departments customer service, sales, service and finance!
The hood on my 2021 Stinger GT had scratches, small dent, and a paint chip from a large object that bounced off it while on 691E. I brought the car to Scott Patterson, the service manager at Crowley Kia in Bristol. Scott got the stinger into the body shop right away. A few days later I got the stinger back and could not tell there had been any damage. Crowley did a flawless job. They even washed the car and shined the tires. The stinger looked like it was brand new again. I highly recommend Crowley Kia to anyone needing service ...
Chris and Jon were very nice to work with, everything went smoothly and I was very satisfied with the service they provided.
I am completely pleased with the service and knowledge of the company, Ted and Greg that all helped me get my new RAM. I recommend them to anyone looking for a new vehicle. A solid 10 rating for all of the above.
Very smooth transaction. Everyone from sales to service were very nice and kept me nformed every step of the way
Service Department personnel were professional, friendly and courteous. Did not like the time it took to get an appointment to install new horn system. three weeks to me is unacceptable for a safety feature.
professional, courteous and efficient in booking , performance of a Oil change, Most especially Anne, who booked , greeted and followed through .
Excellent service! It has been a pleasure dealing with the service department. They are always friendly and complete the work on time.
Very professional new Jeep transaction . We dealt with Gene,Jon, Phil and Elena…very nice folks with a keen seen of the customer and a pleasant transaction….would buy from Crowley again!
I just wanted to thank the whole team at Crowley Nissan. They went above and beyond to resolve my issues with my vehicle. Josh in service was very polite and respectful. He’s knowledgeable and worked with me to get my vehicle back on the road.
Went for my 3 recalls on my Grand Cherokee EV. They were able to get it all done that day. Thank you so much
Went for my 3 recalls on my Grand Cherokee EV. They were able to get it all done that day. Thank you so much
Great service, I'm happy😊
Very helpful. Made the car buying process super smooth by doing a lot of things remotely first!
Great customer relations from Mark and Gene. Both were exceptional in sales and product information I'm on my 3rd Jeep!
Really well run, fast accurate, friendly technicians.
Everyone was very nice and informative. The Jeep is great! The sale was fast and smooth. If I am in need of a new car I will definitely go to Crowley!
As prearranged, scheduled my car for repair, dropped it off, and was able to get it back upon schedule after transportation arranged for me to go pick it up. Car looked like new when I got it back. All the staff were polite and addressed any questions promptly. Overall a great experience.
Quick and efficient unfortunately left a nice oil hand print on my white interior just next to the visor 🤦
The problem with my vehicle was not resolved. However, the communication was timely. And the service in general was very professional.
The dealership and auto body shop were just fantastic in getting our Forte which was stolen and damaged repaired. They both went above and beyond expectations in getting the car back on the road in tip top shape!!!
The personal touch with the service was the best we have ever experienced purchasing a new vehicle. Ted and his crew walked us through every step and were very patient with us as we figured out what we actually wanted. We would recommend Crowley time and time again! Looking forward to this long lasting relationship!
Have been using Crowley for years now and have recommended them to several of my friends. Their service has always been great and offer competitive pricing.
They always take my vehicle in IMMEDIATELY and within three minutes, they've asked me all the questions that they need to and they have covered my driver's seat with plastic, covered my floor with paper as well as cover my steering wheel with something. At the same time, I'm watching my car drive off for it's appointment. They call you to update you with the status of your vehicles appointment and when it's done and ready. Pretty convenient in my book.