Customer Testimonials

Google logo
Google Sep 30, 2023

I ordered a new 2024 Jeep from Jon Bryant a sales manager at Crowley. Jon and the Crowley staff were fantastic to deal with throughout the entire process. I was given the best price, beating all other area dealerships which made the single 1 hour drive for me well worth it. The entire transaction was done remotely and I only needed to show up once to pickup the vehicle. Jon always responded to any emails/call immediately and kept me informed along the way on order status. On the day picking up the vehicle Al Bryant went for a test drive with ...

DealerRater logo
DealerRater Sep 29, 2023

Donny was terrific and met our every need! Everything he said he would do and he delivered The finance person Phil was also outstanding.

Read at DealerRater

DealerRater logo
DealerRater Sep 29, 2023

Customer Service was amazing. 1000% better than the dealer I bought the car from. Wish I bought the car from Crowley in the first place.

Read at DealerRater

Google logo
Google Sep 29, 2023

The staff at the service center are great . All staff deliver on Professionalism , customer service driven and are kind. Thank you

DealerRater logo
DealerRater Sep 28, 2023

Everyone was great. Mark had ever answer for me. Truck was very clean too. Thank you

Read at DealerRater

Google logo
Google Sep 28, 2023

Excellent dealership

Google logo
Google Sep 28, 2023

DealerRater logo
DealerRater Sep 26, 2023

Very impressed with the team approach to customer sales and service at Crowley Jeep. From first test drive to delivery I was helped by no fewer than five product specialists/sales mgrs., each of whom treated me as their customer alone. The process was seamless and exceeded my expectations. Absolutely enjoy the new Grand Cherokee 4xe too! What a great car! This is my fourth purchase experience with a Crowley dealership and the best so far! I would recommend Crowley CDJR w/o reservation.

Read at DealerRater

Google logo
Google Sep 25, 2023

Great. Mark was amazing

DealerRater logo
DealerRater Sep 25, 2023

Crowley was the complete opposite of your typical car dealer. They were friendly, courteous, and helpful They went out of their way to find the exact car we were looking for

Read at DealerRater

Google logo
Google Sep 24, 2023

We went in to test drive a Durango and we were very lucky to work with Bill Wenzel. My lease on my current car doesn’t end for months but Bill still gave us all his attention and was very helpful. We walked in unsure about the car and where we would buy it but after our visit with Bill we know that we are 100% going through him and Crowley for our Durango. The finance manager Donny was also very upfront and honest. Highly recommend and can’t wait to see them in a few months!

Google logo
Google Sep 21, 2023

friendly, helpful, answered all questions.

DealerRater logo
DealerRater Sep 21, 2023

Mark & Andy walked us through purchase of hybrid Jeep, and made the buying experience easy. No pressure. Would buy from them again.

Read at DealerRater

Google logo
Google Sep 21, 2023

Overall the experience of negotiating and coming to an agreement for my new certified used car went well. On the other hand, I had an appointment to pick up my vehicle and I was advised on the day I was to pick up the car that no-one would be there to do the paperwork and was asked come in earlier they next day or some other time during the week. I work , so no it is not easy to come in earlier and I wanted my car. I had to re-arrange MY schedule to come during my lunch break the ...

Google logo
Google Sep 18, 2023

DealerRater logo
DealerRater Sep 14, 2023

Try we’re on time for the appointment Work was done in a timely fashion. Car came back clean as it went in

Read at DealerRater

DealerRater logo
DealerRater Sep 14, 2023

Great buying experience. Great people. Glad I went to Crowley to purchase my Jeep. Definitely recommend!

Read at DealerRater

Google logo
Google Sep 13, 2023

Crowley was incredibly helpful and patient with me during my experience. All of my questions were answered promptly, and I appreciate that at no point did I feel pressure from the sales team. I felt comfortable working with each member of the team, and it was definitely the fastest pickup/leasing experience I’ve ever had. I would definitely recommend Jon and the rest of his team.

Google logo
Google Sep 12, 2023

I was dreading the entire car shopping experience but I could not believe how easily everyone at Crowley made this for my husband and I. Ted, Adam and Phil were all so helpful and made our purchase so easy. I could not be happier with the service they provided.

DealerRater logo
DealerRater Sep 12, 2023

Top Dealership here in Connecticut. Fast response to my online inquiry, so easy to set up an appointment to see the RAM Truck in person. Very Low pressure sales staff who are interested in me the buyer and how to accommodate to my needs. Truck was ready in a day and fast painless process with the finance department. All the cool features were explained fully at delivery. Best of all a Full Tank of Gas! Very rare these days with other dealers. Highly recommend to my family and friends. Please give them a try!

Read at DealerRater

DealerRater logo
DealerRater Sep 11, 2023

This was the first factory order of the 7 new vehicles I owned and Gene and Ted from Crowley made it fast, easy and I got exactly what I wanted.

Read at DealerRater

Google logo
Google Sep 11, 2023

Google logo
Google Sep 10, 2023

Google logo
Google Sep 9, 2023

They provide repair and service feedback and perform work in a timely manner. Easy service visit.

DealerRater logo
DealerRater Sep 8, 2023

Hassle free, knowledgeable sales person. I have shopped other dealers, Crowley staff beats by far.

Read at DealerRater

Google logo
Google Sep 5, 2023

DealerRater logo
DealerRater Sep 3, 2023

An honest, professional and seamless process. I got just what I wanted, and everyone I dealt with was wonderful!

Read at DealerRater

DealerRater logo
DealerRater Sep 3, 2023

Was a great and easy buying experience. No games, no xx, straight forward nothing hidden from the start. Great relatable and underwing sales and management staff! We will definitely be back for our future vehicle purchases.

Read at DealerRater

DealerRater logo
DealerRater Aug 30, 2023

Friendly service. Available to answer questions and patient. No pressure. Explained everything clearly. Would recommend. Special thanks to Ted and James.

Read at DealerRater

Google logo
Google Aug 30, 2023

Google logo
Google Aug 29, 2023

Friendly service & clean waiting room & bathroom as you wait for your vehicle to get serviced. Slightly higher $$ pricing than a "Mom & Pop" (privately owned) service station not associated with a dealership. But they do fine work with explanations about what needs to be done on your vehicle.

Google logo
Google Aug 28, 2023

Always great service at Crowley. Staff is fast and kind.

Google logo
Google Aug 28, 2023

Google logo
Google Aug 27, 2023

DealerRater logo
DealerRater Aug 26, 2023

In an industry that must interact with a potentially difficult public, the crew at Crowley CJDR are always friendly, welcoming, and professional. I will certainly come back.

Read at DealerRater

DealerRater logo
DealerRater Aug 26, 2023

You are the best dealership you have the best group to take care of the costumer thank for everything you make to me

Read at DealerRater

Google logo
Google Aug 25, 2023

I received outstanding service from scheduling the appointment to picking up my vehicle. All departments including the mechanic who worked on my vehicle, was professional and had taken the time to call me regarding the inspection and recall. The appointment was completed very timely as well. My overall experience with the Crowley Team from purchasing vehicles throughout the years and receiving service, has always been professional, prompt and stress free!

Google logo
Google Aug 25, 2023

Excellent service always

DealerRater logo
DealerRater Aug 24, 2023

I had a great experience. Everyone was nice. Helped me with everything I needed. I will be coming back again.

Read at DealerRater

DealerRater logo
DealerRater Aug 23, 2023

I have been with this dealer for years and they have always been professional. Service department is always friendly and attentive. Wait time for an oil change is approximately 30 minutes.

Read at DealerRater

Facebook logo
Facebook Aug 22, 2023

I resonantly had my Ram 2500 repaired at Crowley Auto body from the moment that I first when in to get my estimate till the day that I picked up my vehicle the staff was very professional and very accommodating especially James Driscoll who was the gentlemen who handled my claim. He was very informative from the beginning on how the processed worked he also kept me informed and any questions that I had he would respond quickly. I would highley recommend Crowley Auto body for all you repair needs.

Google logo
Google Aug 22, 2023

Google logo
Google Aug 22, 2023

Had a very attentive and personable staff member show me a car and after a week they still remembered me and the exact car I wanted. They gave us a great price and the experience at the dealership that people mostly dread was very enjoyable. Crowley was awesome!

DealerRater logo
DealerRater Aug 21, 2023

Professional, fast, accommodating, would recommend to a friend! Needed a new car, and they helped

Read at DealerRater

DealerRater logo
DealerRater Aug 18, 2023

I have been with this dealer since its beginning about 50 years ago and have purchased all my cars, SUVs and Dodge trucks when they took over that brand in the late 1990s. I even use their RV Center for my truck and trailer needs. They have never failed me and do their best to accommodate my schedule. Pricing is reasonable and the quality of workmanship is as expected. Over a million miles and forty new vehicles have passed through their doors with no change in site.

Read at DealerRater

Google logo
Google Aug 16, 2023

DealerRater logo
DealerRater Aug 15, 2023

Being almost 1,400 miles from home and experiencing a serious mechanical malfunction that affects the drivability of your vehicle can be very stressful to say the least. Crowley Chrysler really stepped up to the plate. They located the needed parts quickly. Had them shipped priority service and installed them within a total of 5 days. This allowed me to return home as planned. Many kudos to Mark Antonelli and the entire team at Crowley for a job well done. I just wish I could rate them an eleven.

Read at DealerRater

DealerRater logo
DealerRater Aug 12, 2023

They were very quick and accommodating and I'm very happy with my purchase. I would have liked to know about the optional additions to the warranty before I was actually signing the paperwork so I could have factored it into my monthly payments. That's my only criticism but it didn't affect me enough to feel like I should take a star away for it, but that could definitely be improved. Overall, everyone was very friendly and I felt like I was taken care of.

Read at DealerRater

Google logo
Google Aug 12, 2023

Excellent work and customer service. They kept me informed on progress and completed the job when promised. A+!

DealerRater logo
DealerRater Aug 11, 2023

Always friendly and courteous. The wait time was great—oil change and tire rotation in about 30 min.

Read at DealerRater

DealerRater logo
DealerRater Aug 10, 2023

Went at lunch for an oil change and tire rotation. The service was completed in 35 min.

Read at DealerRater

Facebook logo
Facebook Aug 10, 2023

Had a great experience with Crowley, especially working with Jon Bryant and Jimmy Ghezzi. I've always hated the car buying process, but these guys made it so easy and I can't recommend them highly enough!

DealerRater logo
DealerRater Aug 10, 2023

From start to finish Ted made this process very smooth. I was not left guessing on anything. Very communitive and helpful. Being a female going into a dealership alone, I did not feel uncomfortable at all! I would definitely recommend this dealership to anyone. Definitely ask for Ted! One of the best salesmen out there.

Read at DealerRater

Facebook logo
Facebook Aug 9, 2023

I purchased my first car - a brand new 1952 Plymouth Belvedere from what was then Seleman's that was later purchased by Ken Crowley. I have purchased countless cars from Seleman's and Crowley's and have always been more than satisfied. The recent service to my Chrysler Town & Country was exemplary as always.

Google logo
Google Aug 8, 2023

DealerRater logo
DealerRater Aug 7, 2023

Sales department was excellent, no pressure. Was able to work with me to get the best possible deal. Highly recommend them.

Read at DealerRater

DealerRater logo
DealerRater Aug 6, 2023

Very responsive and accommodating! Easy to make the appointment. Once I arrived I was warmly greeted by the advisor. Got a ride back to work and they picked me up when my vehicle was ready.

Read at DealerRater

Google logo
Google Aug 6, 2023

Great customer service

Google logo
Google Aug 4, 2023

Google logo
Google Aug 4, 2023

Google logo
Google Jul 31, 2023

Got a new car and everyone was great. Very knowledgeable and helpful staff. A pleasure to deal with.

Google logo
Google Jul 31, 2023

Excellent service. Trustworthy. I keep going back.

DealerRater logo
DealerRater Jul 28, 2023

Went for an oil change and tire rotation. The advisor Ann Marold was terrific. I don’t know her personally, She went out of her way to ensure all of my requests were taken care of and pointed out some things to me that needed consideration and that were unsafe. Highly recommend Crowley Jeep for service. Highly appreciate Ann Marold…

Read at DealerRater

Google logo
Google Jul 28, 2023

Great sales and service from the entire team. Very trustworthy!

DealerRater logo
DealerRater Jul 28, 2023

Ted was a fantastic professional. Very straightforward and patient walking me through all the details. He was not aggressive and took his time to make sure I was comfortable and confident in my purchase. Chris took me on the test drive and took the time to introduce me to the vehicle. He seemed very knowledgeable and patient. I am thrilled with my purchase and dealing with these two guys.

Read at DealerRater

Google logo
Google Jul 27, 2023

Google logo
Google Jul 26, 2023

All of the Crowley employees treated us with respect. They care about their customers like their own family. They made the car buying process easy and stress free. We will definitely buy another vehicle from them when that time comes. They are amazing!

DealerRater logo
DealerRater Jul 25, 2023

Great service!! Always greeted with a smile and I always feel appreciated. Highly recommend this dealership!!

Read at DealerRater

Google logo
Google Jul 25, 2023

I recently had some autobody work done at Crowley. My car looked like new when I went to pick it up! This was an out-of-pocket repair for me and their price was very reasonable. We did have a little problem with the car not being ready on time and they remedied the situation with a discount on the price and a free future detailing coupon. I would recommend them to a friend and would revisit if I need any other autobody work.

Facebook logo
Facebook Jul 24, 2023

They kept my appointment as promised and took extra days to be very thorough. The lost days with my Jeep was inconvenient, but I wanted them to be very complete. The cost was lower than expected and they contacted Corporate to be sure they had done everything possible. Impressed

DealerRater logo
DealerRater Jul 24, 2023

One of the best and easiest car deals I ever had.Ted and his staff were great. Did a great job going over the car with my wife.

Read at DealerRater

DealerRater logo
DealerRater Jul 21, 2023

I have been dealing with Crowley for over 3 years now and have always had a great experience with all departments customer service, sales, service and finance!

Read at DealerRater

Google logo
Google Jul 19, 2023

The hood on my 2021 Stinger GT had scratches, small dent, and a paint chip from a large object that bounced off it while on 691E. I brought the car to Scott Patterson, the service manager at Crowley Kia in Bristol. Scott got the stinger into the body shop right away. A few days later I got the stinger back and could not tell there had been any damage. Crowley did a flawless job. They even washed the car and shined the tires. The stinger looked like it was brand new again. I highly recommend Crowley Kia to anyone needing service ...

DealerRater logo
DealerRater Jul 19, 2023

Chris and Jon were very nice to work with, everything went smoothly and I was very satisfied with the service they provided.

Read at DealerRater

DealerRater logo
DealerRater Jul 18, 2023

I am completely pleased with the service and knowledge of the company, Ted and Greg that all helped me get my new RAM. I recommend them to anyone looking for a new vehicle. A solid 10 rating for all of the above.

Read at DealerRater

Google logo
Google Jul 18, 2023

DealerRater logo
DealerRater Jul 18, 2023

Very smooth transaction. Everyone from sales to service were very nice and kept me nformed every step of the way

Read at DealerRater

DealerRater logo
DealerRater Jul 17, 2023

Service Department personnel were professional, friendly and courteous. Did not like the time it took to get an appointment to install new horn system. three weeks to me is unacceptable for a safety feature.

Read at DealerRater

Google logo
Google Jul 16, 2023

professional, courteous and efficient in booking , performance of a Oil change, Most especially Anne, who booked , greeted and followed through .

DealerRater logo
DealerRater Jul 15, 2023

Excellent service! It has been a pleasure dealing with the service department. They are always friendly and complete the work on time.

Read at DealerRater

DealerRater logo
DealerRater Jul 14, 2023

Very professional new Jeep transaction . We dealt with Gene,Jon, Phil and Elena…very nice folks with a keen seen of the customer and a pleasant transaction….would buy from Crowley again!

Read at DealerRater

Google logo
Google Jul 14, 2023

I just wanted to thank the whole team at Crowley Nissan. They went above and beyond to resolve my issues with my vehicle. Josh in service was very polite and respectful. He’s knowledgeable and worked with me to get my vehicle back on the road.

DealerRater logo
DealerRater Jul 14, 2023

Went for my 3 recalls on my Grand Cherokee EV. They were able to get it all done that day. Thank you so much

Read at DealerRater

DealerRater logo
DealerRater Jul 14, 2023

Went for my 3 recalls on my Grand Cherokee EV. They were able to get it all done that day. Thank you so much

Read at DealerRater

Google logo
Google Jul 13, 2023

Great service, I'm happy😊

Google logo
Google Jul 13, 2023

Very helpful. Made the car buying process super smooth by doing a lot of things remotely first!

Google logo
Google Jul 11, 2023

DealerRater logo
DealerRater Jul 10, 2023

Great customer relations from Mark and Gene. Both were exceptional in sales and product information I'm on my 3rd Jeep!

Read at DealerRater

Google logo
Google Jul 5, 2023

Really well run, fast accurate, friendly technicians.

DealerRater logo
DealerRater Jul 5, 2023

Everyone was very nice and informative. The Jeep is great! The sale was fast and smooth. If I am in need of a new car I will definitely go to Crowley!

Read at DealerRater

Google logo
Google Jul 5, 2023

As prearranged, scheduled my car for repair, dropped it off, and was able to get it back upon schedule after transportation arranged for me to go pick it up. Car looked like new when I got it back. All the staff were polite and addressed any questions promptly. Overall a great experience.

Google logo
Google Jul 1, 2023

Google logo
Google Jul 1, 2023

Quick and efficient unfortunately left a nice oil hand print on my white interior just next to the visor 🤦

Google logo
Google Jun 30, 2023

Google logo
Google Jun 28, 2023

DealerRater logo
DealerRater Jun 28, 2023

The problem with my vehicle was not resolved. However, the communication was timely. And the service in general was very professional.

Read at DealerRater

DealerRater logo
DealerRater Jun 27, 2023

The dealership and auto body shop were just fantastic in getting our Forte which was stolen and damaged repaired. They both went above and beyond expectations in getting the car back on the road in tip top shape!!!

Read at DealerRater

Google logo
Google Jun 26, 2023

The personal touch with the service was the best we have ever experienced purchasing a new vehicle. Ted and his crew walked us through every step and were very patient with us as we figured out what we actually wanted. We would recommend Crowley time and time again! Looking forward to this long lasting relationship!

DealerRater logo
DealerRater Jun 25, 2023

Have been using Crowley for years now and have recommended them to several of my friends. Their service has always been great and offer competitive pricing.

Read at DealerRater

Google logo
Google Jun 25, 2023

They always take my vehicle in IMMEDIATELY and within three minutes, they've asked me all the questions that they need to and they have covered my driver's seat with plastic, covered my floor with paper as well as cover my steering wheel with something. At the same time, I'm watching my car drive off for it's appointment. They call you to update you with the status of your vehicles appointment and when it's done and ready. Pretty convenient in my book.


Leave Us A Review